COVID-19 Policy Changes


Welcome Back.  Massage Chi Holistic and Fitness Center is doing everything we can to protect you the public as well as our employees. To this extent, we will be following the Center of Disease Control (CDC), the State of New Hampshire and local health department guidelines to reduce the spread of Novel Coronavirus (COVID-19).

We ask our clients and employees, as part of a community, to work together and do our part to keep each other safe and healthy as we move forward in our day to day lives.  Outlined below are some changes you may notice during your next visit as we have implemented new policies and procedures to further promote our health and safety:

  • Enhanced cleaning procedures including increased time between each appointment to deep clean suites and common areas.
  • Meeting or exceeding all federal, state, health and regulatory guidelines relating to sanitation and hygiene.
  • Limited appointment availability to minimize social contact.
  • Employee temperature check and guideline screenings at the start of their shift to ensure our team is well and ready for your service.
  • All employees and clients are required to wear a CDC-recommended mask that covers the nose and mouth in a snug manner before and while in the building and to practice safely distancing.
  • For extra sanitation precautions, all blankets have been removed from treatment rooms until further notice and have been replaced with two sheets for warmth and to protect modesty.
  • Massage session timing has been adjusted for a period of time to consists of check in process, massage, time for you to dress and undress and time to communicate with your therapist. 60 minute session will have 55 minutes of table time, 5 minutes for the client to check in, dress/undress & communicate with their therapist and an additional 15 minute our therapist are given to perform the necessary sanitation protocols and complete the procedures. Therefore 60 minute service will turn into a 55 minute service to insure 20 minutes of time for proper cleaning and sanitizing.
  • Increased education for our team focused on sanitation and hygiene standards for smart, safe practices.
  • New Check In … Welcome Back. Please make sure you put your face mask on before entering the building and sanitize your hands upon entering (the building’s main lobby has a wall dispenser available). When entering the studio, clients will be screened:
  • Client Screening: Client Temperature check via a touchless thermometer prior to your service and clients will be asked the following:
  • If you had COVID-19 or have been in close contact with someone who is suspected or confirmed to have COVID-19 in the past 14 days?
  • If you have traveled outside of the New England States in the past 14 days?
  • If you had a fever or felt feverish in the last 72 hours?
  • If you are experiencing any respiratory symptoms including a runny nose, sore throat, cough, or shortness of breath (excluding known seasonal allergies)?
  • If you are experiencing any new muscle aches or chills (associated with sickness)?
  • If you have experienced any new change in your sense of taste or smell?

All Clients must answer the above check in health screening questions at time of booking, prior to their appointment via appointment confirmation and at time of appointment arrival. If the client has a fever or answers yes to any of these questions, the Client must reschedule at least 14 days from their last exposure/return from travel. Persons with suspect or confirmed COVID-19 have had at least 10 days have passed since symptoms first appeared AND at least 3 days (72 hours) have passed since recovery.

Again, due to the concerns around COVID-19, we are prioritizing the health and safety of our clients and staff and we remind and ask, as part of a community, to our staff and clients, that we all work together and do our part to keep each other safe and healthy as we move forward in our day to day lives. We are sorry for any inconvenience you feel these changes may cause but we are dedicated to follow the guidelines set forth by the federal, state and health agencies.