Policies


Massage Chi Is Not Responsible For Lost Or Stolen Articles.

Massage Chi Reserves The Right To Refuse Services Based On Health And/Or Risk Factors Determined By Industry Standards.

Massage Chi Services Are Entirely Therapeutic And Non-Sexual. Any Suggested Sexual Behavior Will Immediately Stop The Service And The Client Is Responsible For The Full Service Charge.

 

MINOR POLICY

Any Client Under The Age Of 18 Years Need To Have A Massage Chi TBC Minor Consent Form Signed By Their Parent/Guardian Before Services Can Be Performed.

 

PRENATAL POLICY

Prenatal Massages Are 60 Minute Services. Clients Must Be Passed Their First Trimester To Receive A Prenatal Massage.

 

APPOINTMENT & CLASS SCHEDULE TIME POLICY

Please Arrive On Time For All Appointments And Classes.

New Clients Need To Arrive 15 Minutes Early To Fill Out Information For Your Specialist.

Nail Service Clients Need To Arrive 10 Minutes Early To Choose Their Polish Color.

Yoga & Fitness Clients Need To Pay Before All Classes, Please Arrive Accordingly.

Late Arrival To Visits Will Result In Loss Time And Will Receive Only The Amount Of Time That Remains Of Your Schedule Visit. You Are Responsible For The Full Price For Your Scheduled Visit.

 

CANCELLATION/RESCHEDULE POLICY

Advance 24 Hour Cancellation/Reschedule Written Notice Is Required For All Appointments & Classes.

If You Provide Less Than 24 Hour Notice, You Are Responsible For The Following Fees

On Appointments A Fee Of $25.00 – On Fitness Single Sessions A Fee Of $25.00

If You Do Not Show Or Call To Cancel Your Appointment You Will Be Charged The Full Price For The Service.

 

CLASSES

All Classes Must Be Pre-Registered And Paid For Before The Class Begins.

There Is A 24 Hour Cancellation Policy For All Classes.

If You Are Unable To Make Your Class Without Giving The 24 Hour Advance Notice You Will Be Charged The Cancellation Fee Defined In Massage Chi TBC Cancellation/Reschedule Policy.

 

ALL SALES ARE FINAL

All Pre-Paid Services, Gift Cards, Packages and Sales Are Final.  All Debit & Credit Card Sales Must Be Over $10.00

 

GIFT CARDS

Massage Chi Is Not Responsible For Lost Or Stolen Gift Cards.

All Gift Cards Need To Be Presented At Time Of Service To Be Redeem

 

NEW CLIENT TRIAL OFFER/SPECIALS

Excludes Gift Cards, Pre-Paid Visits And Couples Room

This Offer Cannot Be Combined With Any Other Offers/Discounts or Gift Cards